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Zentail Features and Benefits
Zentail is a platform that offers a multitude of features and benefits for ecommerce sellers. Here are some key features and benefits:
- Automated Solution for Product Data Mapping: This feature allows sellers to list products across multiple marketplaces 10x faster without sacrificing quality for speed.
- Universal Change Management Solution: This feature ensures that sellers never have to fear getting delisted when a marketplace suddenly changes its listing requirements.
- Inventory Synchronization: Zentail helps keep inventory synchronized across all channels.
- Order Management: Zentail ensures that orders are flowing smoothly, allowing sellers to scale as if they're managing just one channel.
- Intuitive User Interface: Zentail boasts of having the best and most intuitive user interface.
These features and benefits help multichannel ecommerce sellers focus on growth by automating essential processes, reducing complexity, and maintaining quality listings per the requirements of each marketplace.
Zentail Pricing
Zentail offers various pricing options for sellers of all shapes and sizes. The plans start at $499/month. Sellers using Zentail pay a base fee and an Off-Amazon GMV Tier fee. The GMV Tier fee doesn't change until the off-Amazon GMV grows by $500K. At that point, sellers move to the next tier. This ensures that sellers know exactly what growth will cost them. It's also worth noting that sellers can grow their Amazon GMV to their heart's content - it's included in the base fee. This focus is on off-Amazon GMV growth.
Payment Method
Zentail's payment methods include the ability to update credit card information directly within the platform. Users can access the Billing section in Account Settings to view previous and current invoices, update credit card details, and manage payment information. The billing portal provides a comprehensive overview of the month, amount, and status of each invoice. For any issues or further assistance, users should contact their Account Admin.
Zentail FAQs
Zentail Alternatives
Top 10 Zentail alternatives:
- Webgility - Integrates with over 70 e-commerce channels and platforms.
- Shopify Plus - Scalable enterprise e-commerce platform for high-volume merchants.
- BigCommerce - Offers a partner ecosystem for innovation and success.
- Salesforce Commerce for B2C - Combines functionality, flexibility, and customization.
- Feedonomics - Leading data feed management platform for brands and retailers.
- Shopify POS - Point of sale system integrated with Shopify's e-commerce platform.
- A2X - Automates accounting for e-commerce businesses.
- Cin7 Core - Inventory and order management software.
- Flex - Cloud-based rental and inventory management solution.
- Acumatica Cloud ERP - Business management solution for digital transformation.
Zentail Return Policy?
Zentail's return policy varies based on the marketplace where the order was made. For orders placed on Amazon, eBay, Shopify, and BigCommerce, refunds and returns must be processed directly on these channels. Refunds made in Zentail for these channels will not be issued twice; the information will reflect in Zentail for analytics purposes only.
For orders made on Walmart, Facebook, and Google, refunds and returns should be processed directly in Zentail. Zentail will automatically pull in customer-initiated return requests from Walmart, eliminating the need to manually generate a return merchandise authorization (RMA).
The minimum return window is 30 days, starting seven days after the item's ship date, unless the product falls into specific categories with a shorter return window, usually 15 days. Once the returned item is received, the seller has 48 hours to issue a refund.
For more detailed information, refer to the specific guidelines provided by Zentail for each marketplace.
How To Open A Zentail Account?
To open an account on Zentail.com, follow these steps:
- Visit the Zentail website and navigate to the sign-up page.
- Enter the required information, including your first name, last name, and email address.
- Create a password and confirm it.
- Agree to the terms and conditions and submit the form.
- Check your email for a verification link and click on it to verify your account.
- Once verified, log in to your Zentail account and complete any additional setup steps as prompted.
If additional information is needed, refer to the Zentail Help Center for detailed guides and support.
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